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More Overnight Stay Options
2024 ICE! Package
Suite with pillows on coach, table and decorated full-size Christmas Tree
Luxurious Presidential Riverview Suite

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Family in masks in front of I love Christmas Movies exhibit
Frequently Asked Questions

What To Expect - FAQs

What do I do if I miss my timeslot?

It is very important that ticket holders are not late for their selected time slot. Capacity limits for each time slot are strictly adhered to ensure social distancing. Guests who are more than five minutes late to their appointed time cannot be guaranteed entry. Please visit Guest Services at the hotel to exchange your ticket for the next available timeslot, subject to availability.

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